Returns and Refunds
At Butterfly India, we aim to provide our customers with the best shopping experience. If you are not satisfied with your purchase, you may request a return and refund under the following conditions.
Eligibility for Returns
Returns must be initiated within 7 days of receiving the product.
The product must be unused, in its original packaging, and accompanied by proof of purchase.
Customized or clearance sale items are not eligible for return.
Return Process
To initiate a return, contact our support team at support@butterfly-india.com with your order details.
Once approved, you will receive instructions on how to return the product.
Return shipping costs are the responsibility of the customer unless the product is defective or incorrect.
Refund Process
Refunds will be processed within 7-10 business days after the returned product is received and inspected.
Refunds will be issued to the original payment method.
Shipping charges are non-refundable unless the return is due to an error on our part.
For more details, reach out to our support team.
Exchange Policy
Butterfly India does not offer an exchange policy. We encourage customers to review product specifications and details carefully before making a purchase.
If you have any concerns or need assistance in selecting the right product, please contact our team at support@butterfly-india.com.
Modification of Terms
Butterfly India reserves the right to modify these terms at any time. Continued use of the website after modifications constitutes your acceptance of the updated terms.
Contact Us
For queries, please contact our support team at support@butterfly-india.com.